Glossary
C
CRM
CRM refers to systems and strategies for managing B2B customer relationships. This glossary entry explains how CRM works, its use cases and its value in marketing and sales.
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Cross-Selling
Cross-selling expands B2B customer relationships through complementary products or services. Learn how companies implement cross-selling in a data-driven way.
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Customer Data Platform
Customer Data Platform explained: definition, functionality, B2B use cases, and benefits for marketing, sales, and MarTech.
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Customer Journey
The customer journey explains the full B2B buying process across all touchpoints. Learn how it works, key use cases and its value in marketing and automation.
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D
Datenanreicherung
Data enrichment explained: How B2B organizations enhance data to improve marketing, sales, and automation performance.
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Datengetriebenes Marketing
Data-driven marketing in B2B uses customer and process data to manage marketing and sales activities in a targeted, measurable, and automated way.
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Direct Mail
Direct Mail in B2B combines physical mail with marketing automation. Learn how it works, typical use cases, benefits, and how it fits into modern sales strategies.
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Direct Mail Automation
Direct Mail Automation combines data-driven triggers with automated print and fulfillment processes, enabling scalable, personalized, and measurable physical mail throughout the customer journey.
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L
Lead Nurturing
Lead nurturing systematically moves B2B leads toward conversion. Learn how data-driven nurturing aligns marketing and sales.
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Lifecycle Marketing
Lifecycle marketing in B2B explained: definition, functionality, use cases, and benefits of data-driven customer engagement across the full customer lifecycle.
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Lookalike Audiences
Lookalike audiences in B2B explained: definition, functionality, use cases and benefits for scalable customer acquisition.
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M
Marketing Automation
Marketing Automation explained for B2B: definition, how it works, key use cases, and strategic benefits for marketing and sales.
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Marketing Automation
Offline Marketing Automation automates physical B2B marketing activities using digital data and triggers, connecting online and offline communication in a scalable way.
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Marketing Technology (MarTech)
Marketing Technology explained: definition, functionality, and B2B use cases. Learn how MarTech stacks connect data, automation, and direct mail.
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P
Personalisierte Mailings
Personalized mailings combine direct mail and marketing automation. Learn how data-driven print campaigns work in B2B and what strategic benefits they offer.
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Print-Mailings
Print mailings are automated, data-driven print campaigns in B2B marketing, connecting physical communication with marketing automation and CRM processes.
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Programmatic Direct Mail
Programmatic Direct Mail explained: How data-driven automation integrates physical mail into B2B marketing and sales workflows.
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R
Reaktivierungskampagne
Reactivation campaigns re-engage inactive B2B contacts. Learn how companies use customer data to revive leads and customers through automation.
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Retention Marketing
Retention marketing keeps B2B customers engaged long-term, reduces churn, and increases recurring revenue. Learn how companies implement retention data-driven.
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T
Third-Party Data?
Third-Party Data powers B2B marketing by enhancing targeting precision and expanding data-driven automation.
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Trigger-Mailing
Trigger-based mailing in B2B explained: definition, functionality, use cases and benefits for event-driven, automated communication.
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Trigger-based Mailings
Trigger-based mailings are automated direct mail or marketing actions triggered by specific events, enabling relevant and scalable B2B communication.
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